What our customers are saying:

" I have ordered Cosequin SS 90 Capsules before - am pleased with product, delivery and price."

"Hi Charlotte, my order just arrived. WHAT SERVICE!!! I wanted to let you know that I am very impressed with the experience I had with Lambriarvet. Not only did I get a quick deliver but it is saving me money at a time when it is most needed. I have been forwarding your web link to all of my friends with pets, which is about 98% of them. Thanks again for a great job and I look forward to continuing to order my pet products throught Lambriarvet. "

"One of the best web sites I've ever seen."

"This was the best experience I have had ordering something on the web. You had a good price on the clippers, had them in stock (I have ordered stuff other places that didn't have what I wanted in stock and it took months to get), and I got the order quickly!"

"Thank you. This is the first time I have ordered from your company. Ordered vaccines Monday evening UK time and received them Thursday lunchtime. Ice packs were still frozen. So prompt and helpful, a big thank you......... first but not the last."

"I just received the vaccine. I was surprised it reached me so soon!! This is the first time I have ordered vaccine (via mail) and the ice packs were still frozen. Thanks for being so prompt!"

"I just wanted to take the time to let you know how pleased I am with your company. I placed my order via e-mail on Saturday night. It was shipped early in the day on Monday and I received it on Wednesday. I am very pleased with your service. I deal with many other mail order companies and I have not found any others to be as fast and efficient."

"I couldn't believe it when the UPS man arrived just a day and a half after I placed my order! The last vaccines I ordered from took 5 days to arrive by 2 day express. They shipped again overnight and it took 3 days to get here. When I complained they said it was the best they could do, take it or leave it. I LEFT. Thanks from your newest customer..."

"Your expeditious service is unparalleled and I will use your services for all of my inventory that you carry in future orders."

"I really appreciate the assistance that comes from such super customer service folks as yourself! That makes all the difference in the world. I will be happy to pass on your company information to all the folks I run into who need animal medical supplies."

"I ordered Cosequin DS from you folks the morning after I was turned onto your web site. Very impressed by the price, speed, and efficiency. It was at our door step the next evening. I've referred a few friends to your web site. We'll be ordering again. Thanks to all!"

"Thank you for such great customer service! I received your phone message today as well. My vet has my dog on Cosequin DS, and your prices are the best I've seen! "

"We received our order today (Monday). Not only that, but your firm has gone the extra mile to provide EXACTLY what we requested. Thanks again! Beth SC. Dear Lambriar Animal Health Care, Yes, I did receive my recent order. All items requested came, and in a very short time to boot! I could not be more pleased with the prices and service that Lambriar offers to pet owners. You guys are great, and thank you for the follow-up enquiry. "

"Hi - I went to my post office and they had the package there - they said there was no room to leave it, I'm not sure why though - Sorry for doubting your end - you guys have always came through for me. Thank you and look forward to future business."

"I got a reply right after I sent that E-mail and received the Frontline Plus yesterday. What a savings over what I was paying at our vet. We have 11 cats, and 5 dogs, so you can imagine what a break your discount prices give us. "

"Thank you so much for having this product!! You're prices are incredibly low!! I will be your customer forever with prices list these!"

"Thanks so much for my prompt order. Everything is great and I will tell others about your site. "

"I've ordered from you before and thought your price was fair, so here I am again."

"Thank you. Keep up the good work!"

"Thanks for following up. I received the product today! Wow! What fast service. Thanks."

"Thank you so much for the excellent service you and your company have given. You only spoke to me on Monday evening and I receive my package midday Thursday. I think you could give our companies here in England a few tips! Once again thank you very much. "

"I've been buying products for my two cats from you for quite awhile. In an age when good customer service is, unfortunately, becoming the exception and not the rule, I must say that your service is excellent!
Prices are competitive, shipment is prompt, and I am very impressed by Heather. She has been wonderful! If an article is on backorder, she contacts me. If the vet doesn't send the Rx as promised, she let's me know so I can follow up on my end. She is pleasant and efficient. I just wanted you to know what a great job she does. I am recommending Lambriar to all my pet-loving friends! "

"Thank you so much for your phone call the other day. I was so surprised. In these days it is hard to find a place with people who are so nice and helpful to their customers. I hope you will forward this to your manager/boss so they will know what a valuable person they have with you there. A lot of the time the person who takes care of the customer is not noticed for the extra work and extra effort they put in to helping the customer. So please send this on to your boss so I can let them know how great you were in the service you provided me.You were very professional, courtesy and helpful. I hope to do business with you again soon. I am looking into opening a kennel/daycare for the area I live in and I like your site and prices I have seen. The most important to me is the customer service, and you have shown me some of the best I have come across. Again thank you for your support and keep up the good work."

"I just had to write and thank you for the helpful service I've received. I purchased a pair of andis clippers that died my third time using them. I called, and Jan, my sales rep was very understanding and told me to send them back. They were delivered on Thursday, and by Monday she had a new pair sent to me. Thank you so much for making the process quick and painless!"

"I have been a Lambriar Vet Supply customer for many years. I cannot believe how much money I have saved by having prescriptions filled by Lambriar as well as many miscellaneous items. But more than the great prices, it is the outstanding customer service which keeps me a loyal customer. I deal mainly with Renee, and although we have never met, I feel as if she is longtime friend of mine. She will email me about my order and we usually have a few emails back and forth about the weather, the family, the holidays or whatever! And of course about my dog! It is nice to know that even as their website and business grows, the personalized customer service remains intact. "

"I just wanted to thank you for the promptness with which you received, processed and shipped my order. I placed my order with you (online) late Wednesday Night, 11/9/05, and I received it today, Monday, 11/14/05. Keeping in mind that Friday, 11/11/05, was a holiday (Veteran's Day), I was shocked, amazed and very happy that I received my order today. This was my first experience in ordering from your company and I look forward to ordering from you again."

"People are very quick to pick up the phone, write a letter or just plain scream to complain about bad service. Very rarely will these same people acknowledge good service. I think customer service is the main stay of any business. As a business person, I appreciate it when someone goes out of their way to help me. I wanted you to know what a gem you have in your customer representative Shannon. I have been doing business with your company for about 5 years. I always call and ask for Shannon. Why? Because she never lets me know if she is having a bad day. She is cheerful, chatty and makes sure I order the right product. I do dog rescue. Shannon always asks about my dogs. She lets me know if my prescriptions have run out. She advises me on special items that I might need because of what I'm ordering. Is she pushing your products? Yes, I suppose she is, but I always have the feeling she is suggesting the items because she knows I'm forgetful and she is trying to help me. Because of Shannon, I have referred hundreds of people to your company. I am a professional dog trainer. I teach over 100 dogs per week for a series of 8 weeks. That’s a lot of referrals in a year's time. I also do dog rescue. I recommend you to all my rescue buddies. I give out a home made card with Shannon's name and number on it with all my adoptions. I tell my people that Shannon will take care of them and she does. In today's time, big business would do well to take care of their valued employees. A happy employee is always an asset to the company. You might be able to replace the employee with a smaller salary but you can not replace the experience that made the employee valuable. Please take the time to let Shannon know you appreciate all that she does for you."